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Queenstown Tourism And Hospitality Field Trip
This Info Pack has been designed to help educators plan and coordinate field trips to Queenstown, for students focusing on key aspects of Tourism or Hospitality in their studies. Information has been provided about available and discounted accommodation and food options for groups, as well as interactive sessions at operational business and activity sites. Sessions include a combination of talks from industry professionals, on current and relevant business and tourism topics, as well as discounted activity options, for those looking to combine practical learning opportunities with time spent in an operational environment. More information on Education and Training options in your region can be found at www.tourism.net.nz
Activity And Talk Options
AJ Hackett Bungy NZ
Visit the World Home of Bungy at the Kawarau Bridge, for an educational talk on the topic of your choice, from a member of the AJHB Head Office team. Watch the history of Bungy video presentation on the big screen &, before or after the talk, choose from a Zipride or Bungy Jump activity. The Bungy Café is also located on site, serving hot drinks, soft drinks, snacks & hot cabinet food suitable for light breakfast or lunch.
Talk Topics: Choose from one of the following:
- Crew Culture
- Branding
- Digital Marketing / Marketing
- Innovation
- Health and Safety
Activity Options: Enjoy some fun Zipriding along the Kawarau River, or take a leap of faith and do a solo or tandem Bungy Jump, at the world’s first commercial bungy site.
Timings: Talk + video will last for around 25mins. Group timings may vary, depending on the student activity uptake numbers but as a rule, please allow 1 hr post-video/talk. More accurate time estimates can be provided, at time of booking.
Location: Kawarau Bungy Bridge, Gibbston Highway (approx. 20min drive from central Queenstown).
*Bungy can provide bus transport to and from the Queenstown Bungy Centre, in central Queenstown, if required. Bungy recommend using your own transport, where possible, to better fit tight schedules.
Opening Hours: Hours vary, dependent on season but are approx. 10am – 4pm Winter & 9am – 6pm Summer, daily
Contact: Marc Perry; Queenstown Sales Manager – [email protected] / 027 656 9864
Cost: FOC talk + video (the Bungy Crew want to encourage the next generation of industry talent!)
Activity costs for students:
• Kawarau Zipride: $30pp
• Kawarau Bridge Bungy Jump: $170 (if aged 10-14 years) or $190 if above
*Based on time of year and group size, prices may differ. Please contact Marc for a quote.
*No min. group booking size
Other: If you are interested in arranging a food option for your group, please contact Marc for discounted meal options at the Bungy Cafe. Please contact Marc for a more in depth brochure on Bungy’s offerings. AJHB have been named as finalists and winners in various awards, including the Tourism New Zealand Awards and Diversity Awards.
iFLY
Enjoy an interactive lecture and activity session with GM Matt Wong, Sales Manager Sophie Koehler and one of the fabulous iFLY instructors. These engaging and thought-provoking sessions bridge theory with fun, practical learning. Students can choose from 2 options and will witness the application of theoretical principles of tourism, business and science, from presenters with over 20 years’ experience in tourism, in the heart of NZ’s home of adventure.
Talk Topics: Teachers can choose from the S.T.E.M. (Science, Technology, Engineering and Mathematics) Program, focused on the scientific principles of flight; or a Tourism and Businesses Program, offering industry insight into launching and growing a well-performing tourism business, in a competitive and challenging market. Please advise Sophie which of the following topics you would like covered from the Tourism and Business Program:
- Crisis management and business resilience (thriving post-COVID19)
- Tourism fundamentals
- Fundamentals of business entrepreneurship
- Business innovation and changing economic landscapes
- Launching a start-up tourism business
- Sales funnels and the importance of having a plan
- Marketing innovation and technology required for tourism operations
- Digital marketing and the value of being found online
- How to build a culture of success
- Securing and succeeding at interviews (careers and transferable skills)
- Fear of failure and paths to success
- Modern leadership
Activity Options: After the talk, experience the thrill of flight with 2 x wind tunnel flights per person.
*The physics STEM includes an interactive workshop, followed by the opportunity to enjoy a physics-based flight demonstration; creative experiments in the wind tunnel and pro-flyer demonstration and flights with a fully trained flight instructor.
Timings: Allow 1.5 – 2.5hrs for the session, depending on group size and number of students flying. Sessions can be booked anytime during opening hours but are not available during school holidays
Location: iFLY Indoor Skydiving, 27 Brecon Street, Queenstown, 9300
Opening Hours: 9am – 7pm daily (hours my vary)
Contact: Sophie Koehler; Sales Manager - [email protected] / 027 293 5445
Cost: 2 x flights + talk: from $99 per person (price valid for Physics STEM / Tourism and Business Program)
Other: Please contact [email protected] for a more in depth brochure on iFLY’s offering. iFLY are finalists in the Tourism NZ Awards 2021 and winners of the 100% Pure New Zealand Experience Awards 2021.
Ziptrek Ecotours
Inspiring leaders of tomorrow by offering ‘education in action’ programs, to provide thought provoking ideas to excite the next generation. Choose from a STEM based, or customized learning session, as a fantastic way to apply theoretical skills in a practical setting. All students also get the chance to hear interesting commentary about sustainability and ecotourism provided in their Ziptrek tour. Talks can be given by:
- Trent – Executive Director
- Kenny - Sales and Marketing Manager and YoungTEC Board Member
- Mike – Operations Manager
- Greg – Course Manager
Talk Topics: Choose from any of the following:
- Biodiversity, introduced species and Predator Free 2050
- Tourism fundamentals applicable in the present day
- Futureproofing a business, to create value which delivers environmental, social and financial success
- Zero carbon businesses
- Structural design, physics and cables
- Benefits and challenges of architectural design
- Using technology to streamline business
- Remote area power systems and design for low energy
Activity Options: After the talk, head out to Line 6 for a ride on the world’s steepest zipline and an educational experience like no other! Other options include Kereru 2 Line tour + Drop; Moa 4 Line tour, or Kea 6 Line tour
Timings: Min. time = 1hr for Line 6 zip ride + talk. Add additional hour for Moa and 2hrs for Kea Tour
Location: Ziptrek Treehouse is at the top of Bob’s Peak, on Queenstown's Gondola Hill. Access the Treehouse via Skyline Gondola and walk 100 metres from the exit terminal or take the Tiki Walking Trail from the bottom of the Gondola (allow at least 1 - 1.5 hours). Line 6 tour is available from the Gondola Base Station, on Brecon Street. Skyline Gondola ticket cost additional; access by foot FOC
Opening Hours: 9am – 5pm, Daily
Contact: Kenny Wynter; Sales and Marketing Manager - [email protected] / 021 946 160 / 03 441 2102
Cost: Line 6: $49 / Kereru: $89 / Moa: $129 / Kea: $179
*Min. booking of 15 students on Line 6 tour allows 2 teachers to zip FOC
Other: Please contact [email protected] for a more in depth brochure on Zip Trek’s offerings. Ziptrek have been nominated finalists and winners of multiple awards including Queenstown Chamber of Commerce Sustainability Award, Fairfax Sustainable 60 Awards and 100% Pure New Zealand Experience Awards. They also achieved Qualmark Enviro Gold accreditation in 2011.
The Playground
The Playground’s custom-made Resilience and Personal Strength Program is implemented using their Ropes Challenge and Archery Combat activities. Students will learn key components of resilience and the importance of identifying personal strengths, in a challenging but fun environment, easily relatable to real life scenarios. The importance of recognizing and utilizing different strengths of individuals in the group will be highlighted, as will the importance of working together and drawing on each other’s strengths, in order to succeed. After the activities, a discussion about what’s been learnt and how to use the valuable skills everyone has, in real life situations, to get the most out of life and yourself, will be facilitated.
Activity Options: Ropes Challenge + Archery Combat. Other activities including Bubble Soccer, Human Foosball, Paintball and Human Whack-a-Mole can be added to your session, for an extra cost, for groups looking for a longer experience
Timings: 2hrs of activities +30min discussion. (1 activity = approximately 1 hour).
Locations: Alan Reid’s Road, off Malaghan’s Road (approx. 15mins out of Queenstown). For groups of up to 30 FOC transport can be provided
Opening Hours: 8am – 8pm, Daily. Summer only
Contact: Penny Bolton; Owner - [email protected] / 021 545 574
Cost: $35 incl. Archery Combat + Ropes Challenge + talk
*Min. booking 10 students. All teachers and parent help are FOC
*All school bookings include 30% discount/activity when 2+ activities are booked. For larger groups, or bookings of 3+ activities, discounts can increase to 70%
Stay of Queenstown
An insight into the luxury accommodation sector and boutique stays. Talk to business owner Ingrid about starting a new business in a saturated market and the importance of having a USP, before seeing the beautiful rooms, all with lake and mountain views.
Talk Topics: Discover everything required to provide outstanding hospitality and 5 star customer service, from branding to styling, privacy to gardening, marketing to sustainability and those all-important little touches (including flowers, fresh produce and scents) that really make a business stand out.
Activity Option: After a talk with Ingrid, dependent on room occupancy, have a viewing of one of the rooms or houses available onsite.
Timings: 15 min. talk and Q&A + 15 min. tour of accommodation
Location: Stay of Queenstown, 89 Frankton, Queenstown, 9300
Opening Hours: Host available 10am – 6pm weekdays (and as check-ins require)
Contact: Ingrid Pritchard; Owner – 021 684 454 / [email protected]
Cost: FOC
SITE Trampoline
Spend some time at the home of the world’s biggest, most powerful trampolines. With over 20 interconnected trampolines in their trampoline park, 5 official Olympic trampolines, 2 massive Super trampolines, a foam pit and an air bag, SITE was designed as a place for freestyle sports lovers and athletes to practice their tricks safely. SITE Trampoline is a globally recognized freestyle training facility, focused on empowering people to tap into their undiscovered potential and change the way they think about themselves and the challenges they face.
Talk Topics: Choose from one of the following:
- Bootstrapping a business and finding fitting marketing channels to increase regional and international tourism
- How SITE creates memorable experiences for tourists, snowsports athletes, schools kids and seasonnaires
- Building credibility, through appropriate 'celebrity' partnerships
- How SITE attracts tourists by keeping the focus on locals and offering year-round activities
- The history of SITE Trampoline
Activity Options: 1hr freestyle jump session. A min. of 10 paid activities must be booked, to run an education talk
Timings: 1hr jump session + 15min talk
Location: SITE Trampoline, 1/15 Red Oaks Drive, Remarkables Park Town Centre, Frankton, 9300
Opening Hours: 12:30pm – 8:30pm Mon – Thur, 9am – 8:30pm Fri, 9:30am – 8:30pm weekends
Contact: Billy Waller; Manager - [email protected] / 03 451 0325 / 021 082 48591
Cost: 1hr jump: $22.50 for groups of 10+ / $26.50 for groups of less than 10
Family Adventures Rafting
Family Adventures specialise in soft adventure trips, rafting the upper reaches of the Shotover River. Their trip out by bus and back by raft is a unique way to experience the wonderful backcountry of the Whakatipu basin, offering a unique sightseeing trip through the famous Skippers Canyon - quite possibly the most spectacular drive in NZ and home of the Gold Rush! The area is jam-packed with history and movie site locations from the Lord of the Rings series and Family Adventures can also offer a variety of team building options, for groups looking to add a little more to their trip to Queenstown.
Talk Topics: During the trip, your guide will provide a commentary about scenic highlights, geological formations, historical points of interest and people that have helped shape Queenstown, as an international destination. They are also able to provide specific information, on request, about:
- Health and Safety considerations
- Marketing to families
- Competition and the importance of USP’s
- Family business vs. corporate companies
- Staffing issues in Queenstown
Activity Options: A scenic, safe, Grade 2 River Rafting session with approx. 1 – 1.5hrs on the water. Water confidence is not necessary and participants do not need to be able to swim
Timings: Trip is 5hrs in total. Groups must meet 15 mins. prior to departure and confirm their trip 24 hours prior, as the road can be affected by weather conditions.
*Sep and Oct departure 12:30; Nov – Mar 07:45 and 13:30 daily
Location: Alpine Sports Shop, 39 Shotover Street, Queenstown
Opening Hours: 9am – 7:30pm, Daily
Contac: Simon Singleton; Co-Owner - 03 442 8836 / [email protected]
Cost: Student: $79 / Adult (18+): $99. Min. booking 4 students/group, teacher FOC with group booking. Max. group 30 pax
Other: A media pack of your group’s trip photos can be purchased for $39; please book with Simon. All rafters must bring swimwear and a towel (it’s best to arrive with your togs on, under your clothes, to make changing at the base building easier). Feel free to bring your own cameras. Morning or afternoon tea snacks will be provided, before and after the river trip. Helmets, wetsuits or over pants, polar fleeces, spray jackets, life jackets and booties will all be provided (all wetsuits and booties are sterilised after each trip)
Queenstown Ice Arena
Home of the NZIHL Champions, the SkyCity Stampede, Whakatipu Wild, Queenstown Ice Hockey Club, Queenstown Speed Skating Club and Queenstown Ice Skating Club, Queenstown Ice Arena is owned by the Graham brothers and is the coolest workplace in town! Hear from GM Kellye Nelson, who has 10+ years’ experience in branding, marketing, communication, media, functions coordinator and account management, about what it takes to bring an established business into the modern day. After the talk, get your skates on and enjoy what the rink has to offer!
Talk Topics: Choose from any of the following:
- How to keep your business fresh, with new marketing ideas and innovative products
- Dealing with different types of customers
- Health and Safety
- 1996 – 2020, the story of Queenstown’s original outdoor ice rink
- Operating as a business, an event space and filming location for media
Activity Options: After your talk, get geared up for Ice Bumper Car Rides and/or Ice Skating. All equipment hire included. Queenstown Ice Arena can also provide frisbees for Frisbee Golf in the Queenstown Gardens &and offer a great $5 Frisbee rental; contact Kellye for details. 3 activities combo option available for $30pp including ice skating, ice bumper cars and frisbee golf. Groups can also be booked for private Curling sessions.
Timings: Talk 15 – 20mins. Ice Bumper Car Ride: 10 mins. Ice Skating sessions times are unlimited, during public session available on the day of booking, but allow approx. 45mins. Combo times dependent on length of skating session.
Location: Queenstown Ice Arena, Queenstown Gardens, 29 Park Street, Queenstown, 9300
Opening Hours: Hours vary. Approx. 10am – 5pm, Daily. Best to check online calendar on website
Contact: Kellye Nelson; General Manager – 03 441 8000 / [email protected]
Cost: Ice Bumper Car Ride: $15 / Ice Skating: $15 / Bumper Car and Ice-Skating Combo: $27.50 / 3 Activities: $30
*No min. group size. If 10+ students are booked, teacher receives activity or combo FOC
Other: Queenstown Ice Arena has an onsite café, which can provide drinks, snacks, or meals for your group, Contact Kellye to arrange catering and see info in FOOD section
Destination Queenstown
Destination Queenstown (DQ) is the Regional Tourism Organisation (RTO) responsible for coordinating, facilitating, motivating and developing the marketing of Queenstown, as the Southern Hemisphere's premier four-season lake and alpine resort. As the neutral tourism contact point for the resort, they work with local businesses, tourism operators, the hospitality industry, accommodation providers, retailers and service sectors, to promote Queenstown as a unique, international visitor destination, that offers visitors truly memorable experiences. DQ are responsible for the branding and positioning of Queenstown and , on an international level, work closely with Tourism NZ and, in long haul markets, promote the wider Southern Lakes region alongside neighbours Destination Fiordland and Lake Wānaka Tourism. DQ has a core role in providing information, trade liaison and media promotion. Liaison with key markets, leveraging advertising investment, maintaining relationships, developing new contacts and providing updates on events, developments, new products and relevant news in our region is all part of their job.
Talk Topics:
- Tourism in NZ
- DQ - who they are and what they do
- Marketing strategies
- Communication and Media
- Trade Marketing
- Conference and Incentive
Timings: 25 – 30min presentation + discussion time
Location: 50 Stanley Street, Queenstown, 9300
Opening Hours: 9am – 5pm weekdays
Contact: Mat Woods; CEO [email protected]
Cost: FOC
Shotover Canyon Swing
Shotover Canyon Swing’s mission is to be the best at putting smiles on the faces of both customers and staff. They do more than jumping off cliffs; they offer an experience of a lifetime. Both their specially made extreme Zip Line and giant Rope Swing are feats of engineering and perfect examples of Kiwi ingenuity and their vision is to offer a ‘not your average backyard’ experience. Listen to their Sales Manager explain about the company’s values and history, before taking the plunge into the Shotover Canyon!
Talk Topics: The session will cover the values of the company - their VIBE:
- Vitality
- Innovation
- Being Safe
- Experience quality
Sessions will also touch on how thinking differently and providing next-level service help create the most memorable experience.
Activity Options: After the talk, the team will show you how they do their thing, by throwing you off the Canyon Swing in a jump style of your choice! The Fox not part of the Student Swing activity + talk deal, please to to Salmon to enquire. (Fox currently in hibernation, please contact Salmon for info)
Timings: Talk 15mins + activity (timing dependent on group size). Approx. 2.5hrs round trip
Location: 34 Shotover Street, Queenstown, 9300. Free transport is provided to the activity site, approx. 15 mins from town
Opening Hours: 9am – 5pm, Daily
Contact: Salmon; Sales Manager - [email protected] / 027 293 0045
Cost: $99 including Student Swing + talk + full media pack, to remember your visit! Min. booking 10 students to run an educational talk
Millbrook Resort
Experience the magic of Millbrook Resort and gain first-hand insight into the world of luxury accommodation. Set upon 650 acres of lush green fairways, rolling hills and gentle streams, the internationally acclaimed resort boasts a variety of 5-star accommodation options including beautifully designed Deluxe Studios, 1 and 2 Bedroom Suites, Resort Homes and Luxury Retreats. It’s easy to escape the everyday at Millbrook with a 27-hole championship golf course, tennis courts, bicycle hire, multiple restaurant venues, an award-winning day spa and health and fitness centre that features an indoor swimming pool, gymnasium, his and her saunas and 3 outdoor hot pools.
Talk Topics: Hosted by a senior member of Millbrook’s leadership team, learn all about Millbrook Resort’s bespoke services and product offerings whilst enjoying a tour of the resort grounds. A discussion about careers within the tourism and hospitality industry is included, followed by a complimentary hot drink. For smaller groups, the opportunity to complete ‘mock interview’ sessions with Millbrook’s People and Culture Manager will also be available. Topics and session timings can be tailored to suit group needs. Please contact Katie with details.
Timings: 1 – 2hrs , depending on group size and how much time is available to spend at the resort
Location: Millbrook Resort, 1124 Malaghans Road, Arrowtown, 9371
Opening Hours: 9am – 5pm weekdays (reception team available as check-ins require)
Contact: Katie Church; People and Culture Manager - 03 441 7000 ext. 9085 / [email protected]
Cost: FOC
Other: Max. group size 65, smaller groups preferred. View Millbrook’s Recruitment video here
Skyline Queenstown
With over 50 years of operation history, Skyline Queenstown has welcomed over 10 million visitors, since the original Gondola was installed, in 1967. From humble beginnings, the proudly NZ owned and operated company has evolved into a world class facility, offering guests a unique and fun-filled experience. Take a ride with the Skyline Gondola to the top of Bob’s Peak and enjoy panoramic views of Queenstown, where you’ll be greeted and hosted by a friendly, experienced member of the Skyline whanau, who will provide your speaker session. After the educational talk, experience first-hand what all the hype is about and get everyone’s heart racing with their famous, thrilling downhill Luge rides.
Talk Topics: Learn all about Skyline’s success story and gain educational insights into:
- Visitor demographics
- How Skyline supports the local community
- Sustainability initiatives
- Exciting plans for the future of Skyline, to grow Queenstown tourism
Activity Options:
- Gondola: take a ride on the Southern Hemisphere’s steepest Gondola for quick and easy access to Queenstown’s most spectacular views. The Gondola rises 450 vertical metres above town, to Skyline complex on Bob’s Peak.
- Luge: is a fun filled gravity ride for all ages and abilities. 2 Luge tracks are situated above the Skyline complex, access by chairlift or walking track. The fun doesn’t stop when the sun goes down, after sunset the Luge track lights up for Night Luge. Once is never enough!
Timings: Gondola ride duration approx. 7 – 10mins, each way
Location: Skyline Gondola Terminal, Brecon Street, Queenstown, 9300
Opening Hours: visit www.skyline.co.nz/queenstown (dependant on Alert Levels)
Contact: Collette Rogers; Sales Manager - [email protected] / [email protected] / 03 441 0101
Cost: (Child = aged15+)
- Gondola: Child $20.80 / Adult $35.20
- Gondola + 1 Luge Ride: Child $34.80 / Adult $47.20
- Gondola + 2 Luge Rides: Child $34.40 / Adult $48.80
- Gondola + 3 Luge Rides: Child $36 / Adult $50.40
- Gondola + 5 Luge Rides: Child $39.20 / Adult $53.60
Teachers ride Gondola FOC, when accompanying a study group. Teachers get 1 FOC Luge for every 15 paying students. If groups are smaller than 15 paying students, Teacher’s ride the Luge for $7.
*Prices due to change 1 April 2022
Other: If the group is feeling hungry, add on the MK Combo Meal Deal, to enjoy generous portions of treats, to feed those hungry minds. Food is available 11am – 5pm and costs an additional $21pp. Groups will be assigned an eating area in the Market Kitchen Café, or the Wakatipu Room, depending on group size. See FOOD section, for more info. Skyline closed for 1 week in November 2021 due to Gondola upgrades, please contact Collette for details.
RealNZ
RealNZ offer a variety of experiences in some of the most beautiful places on earth - from stunning Milford Sound to spectacular Queenstown, through to the unspoiled magic of Stewart Island including Milford &and Doubtful Sound Cruises, Kayaking in Fiordland and Queenstown, Whitewater Rafting and thrilling Jet boat rides. Discover for yourself what makes NZ so inspirational, by joining the RealNZ team for an activity of your choice.
Talk Topics: Hear from a member of the Head Office HR, Marketing or Sales team about RealNZ’s history and their own awesome story of how they have progressed through the company. Other topics that can be covered include:
- HR
- Marketing
- Careers in Adventure Tourism
- Agriculture and Farming
- Steam Ship Engineering
- Conservation
- Food and Beverage
- Health and Safety
- Swift Water Rescue
- Maritime Regulations
- A topic of your choice tailored to meet achievement outcomes for the trip – please contact Fiona
Activity Options:
• TSS Earnslaw + Farm Tour + Afternoon Tea: getting to Walter Peak is an adventure in itself, by way of a leisurely 45 min. cruise aboard the historic TSS Earnslaw. An icon of Queenstown, this 107-year-old vintage steamship is the only hand-fired passenger-carrying steamship still operating in the southern hemisphere. Disembark and join the farm team to feed the animals at Walter Peak High Country Farm, while soaking in the views and exploring the heritage gardens, buildings and lakeside farm on the shores of Lake Whakatipu. After hearing from a member of the team, indulge in a high-country tea in the colonel’s homestead.
• Queenstown Jet Boat: Discover Queenstown as you race down the Kawarau river, dart past the Shotover River an d pack in plenty of those famous 360-degree spins. With twin V8 engines accelerating you down the river at speeds of up to 95kmph, you’ll go further up the river than anyone else. This iconic NZ experience is champion in the Jet Boat game abd the team can’t wait to have you on board.
• Queenstown Rafting; Shotover River Rafting: Start with an unforgettable coach trip through Skippers Canyon, famous for its exciting cliff edges, to get your adrenaline pumping before you hit the water on the Shotover River. Experience grade 3–5 white-water rapids in one of the most scenic environments in the world. The rapids can change on a daily basis but all guides are expertly trained and have a keen sense of adventure. They will guide you through canyons, navigate the rapids and the famous 170m Oxenbridge tunnel to finish.
• Queenstown Rafting; Jet Boat to Rafting: The Queenstown Jet Boat will race down the Kawarau river to your next stage of adventure. Jump straight into a raft with the team to complete the last section of river, where Jet Boats fear to go. Spend your afternoon paddling through the historic Kawarau gorge, famous for gold mining, wineries and it’s stint in The Lord of the Rings franchise. Paddle and swim through grade 2-3 white-water rapids with a brand-new cliff jumping section for adventure junkies. Complete your journey by tackling the famous 400m Dog Leg rapid – the longest commercially rafted rapid in NZ. Then head back to Rafting Base for a hot shower.
Timings: Talks will last for approx. 20mins and be presented at the activity site. Activity times will depend on activity booked:
- TSS Earnslaw + Farm Tour + Afternoon Tea: 3hrs 45mins + talk
- TSS Earnslaw Return Sailing: 1.5hrs
- Queenstown Jet Boat: 25 or 60mins + talk
- Queenstown Rafting: 4hrs (am and pm departures) + talk. Please contact Fiona for Jet Boat to Rafting times
Location:
- TSS Earnslaw: Depart Steamer Wharf, Queenstown
- Queenstown Jet Boat: RealNZ Kiosk next to Steamer Wharf
- Queenstown Rafting: Check in at 37 Camp Street, Queenstown
Opening Hours: Departure times vary dependent on season & activity. Please contact Fiona for details (available during office hours 9am- 5pm)
Contact: Fiona Boffy, National Sales Manager – [email protected] / 027 202 2361 / [email protected]
Cost:
- TSS Earnslaw + Farm Tour + Afternoon Tea: Child $25 / Adult $70 (upgrades to BBQ lunch available, please contact Fiona for details)
- Queenstown Jet Boat 25mins: Child $30 / Adult $55
- Queenstown Jet Boat 60mins: exclusive charter price $990/boat
- Queenstown Rafting: $149pp
Other: Jet Boat riders must fit into the smallest life jacket. Rafting: Min. age 13 years. Min. weight 40kg / max. weight 120kg. Must be water competent, with moderate fitness. For more information on high-country tea or BBQ lunch, please see FOOD section. Education rates valid from Feb 2022 onwards and only valid during school term times. Please contact [email protected] for promotions during school holidays. Education rate ages: 0-18 for Child/Student rate and 18+ for Adult/Tutor/Teacher rate.
Kiwi Birdlife Park
Explore the 5acre oasis at the Kiwi Birdlife Park. A family-owned and operated wildlife centre in the heart of Queenstown, dedicated to saving NZ’s endangered wildlife species. The Park is currently home to over 20 native bird and reptile species and a hive of bees, as part of managed conservation programs and rehabilitation projects. All admission and souvenir sales support and fund the Park’s conservation work – so as well as having a good time, your group will be helping NZ’s flora and fauna to flourish.
Talk Topics: Self-guided audio tours are available FOC for each visitor and Park staff can also provide tailored talks on:
- Sustainability and environmental impact
- Eco-Tourism and Tourism
- Native Wildlife, including Birds, Bees and Reptiles
- Any other topic of your choice
Kiwi Birdlife Park staff are also able to give Zoological and scientific presentations to students studying other subjects.
Activity Options:
Classic Park Visit:
- Kiwi Encounter / Conservation Show occurs multiple times/day, with timings season-dependent
- Audio-guided tour
Private Park Tour:
- Premium guided tour with a qualified and knowledgeable zoologist keeper, taking the group step-by-step around the park, with commentary
- Kiwi Encounter / Conservation Show occurs multiple times/day, with timings season-dependent
*If the group has a particular interest in a certain species/topic, specify this at time of booking and staff can ensure they provide specific, in-depth information
*Private Kiwi and/or Tuatara Encounters can be arranged FOC for both tours, contact Paul for details
Timings: Allow 1.5 – 2hrs, or stay as long as you like
Location: Kiwi Birdlife Park, 51 Brecon Street, Queenstown, 9300
Opening Hours: Winter 9am – 5pm; Summer 9am – 4:30pm, Daily (under current Alert Level restrictions)
Contact: Jochen Wauters; Asst. Park Manager - office@kiwibird.co.nz / 03 442 8059
Cost:
- Classic Park Visit: $25 (students aged 15+); $15 (students under 15)
- Private Park Tour: $64
*Teachers FOC with school group
*Group sizes are restricted to reduce impact on wildlife, dependent on age and season. Contact Jochen for details.
Other: Catering can be provided for groups at the onsite cafe, see FOOD section for more info
Department of Conservation
Visit the Whakatipu-wai-Maori Queenstown Visitor Centre for information on what the region has to offer. Rangers have first-hand, in-depth local knowledge about conservation places and activities and can arrange a talk, on request.
Talk Topics: Talks on the following may be arranged, upon request: Conservation, Sustainability, Local Flora and Fauna, Tramping and Hiking
Activity Options: The Queenstown area has a variety of easy walks where you can experience landscapes such as rivers, mountains, lakes and forests. The website has information on numerous options.
Timings: 25 – 30min presentation + discussion time
Location: 50 Stanley Street, Queenstown
Opening Hours: 8:30am – 4:30pm, Daily
Contact: Rebecca (Bex) Orpin; Visitor Centre Ranger - [email protected] / [email protected] / 03 442 7935
Cost: FOC
Food And Talk Options
Taco Medic
Menu: Taco Medic’s Mexican inspired, Kiwi created menu is designed to be a culinary celebration of healthy, fresh ingredients that nourish guests, respect the planet and inspire change. The menu is 100% gluten free and the Taco Medic team can accommodate everyone, no matter the dietary restriction.
Best For: Lunch or Dinner
Location: 19 Grant Road, Frankton and 3 Searle Lane, Queenstown
Opening Hours: Frankton: 11am – 8:30pm; Queenstown: 12 – 8pm, Daily
Contact: Claire Murphy; Marketing Manager – [email protected] / 027 251 9665
Cost: 2 x tacos + craft soda: $17
Min. booking 10 students. Payment can be made individually, but discount can only be redeemed when the group dines together.
Other: Frankton Taqueria has seating for a full dine-in group experience and space for a talk from one of the Management team about Food Tourism, Branding and Marketing, Health and Safety and industry compliance, or starting a business built on your passion - please contact Claire to organise. Queenstown Taqueria has minimal seating indoor and outdoor, but food can be taken onto Perky’s boat to enjoy (see below).
Bungy Cafe
Menu: Sweet treats and a hot and cold cabinet, hot drinks, snacks and soft drinks. There’s something for everyone, once you’ve worked up an appetite doing one of their awesome activities. Contact Marc for details.
Best For: Breakfast or Lunch (light)
Location: Kawarau Bungy Bridge, Gibbston Highway (approx. 20min drive from Queenstown).
Opening Hours: Opening times vary, dependent on season - contact Marc for more information
Contact: Marc Perry; Queenstown Sales Manager – [email protected] / 027 656 9864
Cost: Costs vary; please contact Marc to arrange discounted food + drinks
Other: Group talks and activities can also be provided, please see ACTIVITY section
Queenstown Ice Arena Cafe
Menu: Hot fast food, designed to fill you up quick when you finish your on-ice activity! Choose from Nachos, Hot Dogs, Hot Chips, Wedges, Toasties, Chicken Tenders and sweet treats, as well as a range of hot and cold beverages.
Best For: Breakfast, Lunch or Dinner
Location: Queenstown Ice Arena, Queenstown Gardens, 29 Park Street, Queenstown, 9300
Opening Hours: 10am – 5:30pm, Daily (subject to change)
Contact: Kellye Nelson; GM – 03 441 8000 / [email protected]
Cost: Menu items range from $1 - $19
Other: Group talks and activities can also be provided, please see ACTIVITY section. Café is fully licensed.
Ferg Burger
Menu: Home of the world’s best burger! At this infamous Queenstown mecca, Ferg crew love hosting, cooking and interacting with everyone, as well as showcasing beautiful Queenstown and the fantastic regional produce they combine into their much talked about burgers.
Best For: Lunch or Dinner.
Location: 42 Shotover Street, Queenstown, 9300
Opening Hours: 8am – 4:30am, Daily
Contact: Joy Mulrey; Finance Administrator - [email protected] / 03 441 1232
Cost: Menu items range from $11.50 - $19.40 (no discounts for groups)
Other: Phone ahead to pre-order, rather than standing in line. Vouchers can be pre-ordered and handed out to students, to avoid cash transactions. Minimal seating onsite, but you can take your burgers onto Perky’s to enjoy (see below).
Miss Lucy’s
Menu: Queenstown's local rooftop pizzeria, serving up drool-worthy woodfired pizzas, jalapeno poppers, fries, wings and everything in-between. Miss Lucy’s is your next spot for a nibble. The menu also offers a great range of breakfast butties and coffees.
Best For: Breakfast or Dinner
*Restaurant can be opened specially at lunch times for groups, but this must be pre-arranged.
Location: Rooftop, JUCY Snooze, 47 Camp Street, Queenstown, 9300
Opening Hours: 8am – 11am and 5pm – 9pm, Daily
Contact: Matt Healy; Restaurant Manager - [email protected] / [email protected] / 03 974 4029
Cost: Dinner : $18 (group platters including pizzas and a range of sides); Breakfast : $8 (butty and hot drink combo)
Other: Ali Appelman (GM) or Matt can also give a talk to students, on a topic of your choice, relating to the Accommodation sector. Miss Lucy’s is above JUCY Snooze and Ali is also able to provide discounted group accommodation in the pod hostel, see ACCOMMODATION section
Erik’s Fish and Chips
Menu: Classic Kiwi Fish and Chips made from locally sourced ingredients, by Southern Lakes locals. The entire kitchen is gluten and nut free, dairy free and Halal, so it’s the perfect takeaway for those with dietary requirements. For something a little different, Erik’s menu also offers a range of seafood, kūmara wedges, cauliflower bites, red onion wedges, handmade hotdogs and deep friend kiwifruit and desserts!
Best For: Lunch or Dinner
Location: 13 Earl Street, Queenstown, 9300
Opening Hours: 12pm – 8:30pm, Daily
Contact: Anna Arndt, Owner - 03 441 3474
Cost: $10 fish and small chips meal deal, + tomato sauce $1, + drink $2.50. $6.50 Kids meal deal includes hot dog or 4 fish bites and half scoop of chips
Other: There is a small indoor seating area at Erik’s, but food can be taken away to be enjoyed at the lakefront or eaten on Perky’s (see below). Erik's Fish and Chips have won multiple Hospitality NZ Awards
Perky’s Floating Bar
NZ’s only floating licensed premises. With endless views of Lake Whakatipu and surrounding mountains, the vessel is permanently moored on the Million Dollar Cruise jetty. As a BYO venue, the Captain encourages people to bring their own takeaways onboard, enjoy the heated rooftop deck, or snuggle up in the inside wooden booths and enjoy a drink from the Perky’s menu. You can even order Devil Burger to be delivered to the boat!
Menu: Drinks only
Best For Lunch or Dinner
Location: Queenstown Bay, opposite Patagonia, on the Million Dollar Cruise jetty
Opening Hours: 12 - 11pm, Daily
Contact: [email protected] / 021 664 043
Cost: 1 x drink (soft drinks range from $4 - $6)
Other: Food can be bought from anywhere and enjoyed on board, as long as a drink is purchased from Perky’s bar. Perky's are finalists for the Hospitality NZ Awards 2021.
Lord of the Fries
Menu: Lord of the Fries is a purpose driven company, saving the world bite by bite. It’s owners, Bruce and Baksho, firmly believe that the food they sell makes a difference in the world, as they help the planet transition to a plant-based diet. Lord of the Fries are the largest vegan fast-food chain, with 30 stores across NZ and Australia and have been on a mission for the past 15 years to help the world eat better and to introduce friends, local and abroad, to more sustainable food options. The Lord of the Fries menu is all-inclusive 100% vegan, halal and kosher certified to those seeking an ethical, plant-based menu offering.
Best For: Lunch or Dinner
Location: Next door to iFLY, Brecon Street, Queenstown, 9300
Opening Hours: Mon – Thu 12pm – 7pm; Fri 12pm – 8pm; Sat 11:30am – 8pm; Sun 11:30am – 7pm
Contact: Fernanda Roux; Manager – [email protected] / 022 497 8059
Cost:
- $15: Mini Burger + Side / Regular Fries + Classic Sauce
- $20: Mini Burger + Side / Regular Fries + Classic Sauce + Karma Cola / Water
- $25: Mini Burger + Side / Regular Fries + Classic Sauce + Karma Cola / Water + 3 x Donuts
10% discount off all other additional menu items
Other: Min. group size 5 people. Orders must be placed min. 72 hours in advance. Lord of the Fries closed until April 2022 due to upgrades on Brecon Street.
Skyline Queenstown
Menu: The Market Kitchen includes a state-of-the-art pizza oven for gourmet pizzas. Enjoy a delicious Combo Meal shared platter, created on site by their experienced chefs. The MK Combo Meal includes margherita and meat lovers pizza; chicken tenders and crispy fish; chips and onion rings/green salad and a choice of soft drink.
Best For: Lunch or Dinner
Location: Market Kitchen, Skyline – top of Gondola. Groups will be assigned an eating area in the Market Kitchen Café, or Wakatipu Room, depending on group size.
Opening Hours: Market Kitchen 11am – 5pm daily
Contact: Collette Rogers; Sales Manager and BYATA board member - [email protected] / 03 441 0101
Cost: $21
Other: Min. group size 2 pax. MK Combo Meal must be pre-booked and cannot be purchased onsite. Group talks and activities can also be provided, please see ACTIVITY section. Skyline closed for 1 week in November due to Gondola upgrades, please contact Collette for details.
Kiwi Birdlife Park
Menu: Traditional café food available for purchase onsite. Commercial kitchen can provide food of any type, when pre-arranged. Qualified onsite Chef can cater to all dietary requirements. Contact Paul for more info.
Best For: Breakfast or Lunch
*Indoor café and upstairs large group seating area can be reserved.
Location: Kiwi Birdlife Park, 51 Brecon Street, Queenstown, 9300
Opening: Winter 9am – 5pm; Summer 9am – 4:30pm, Daily (under current Alert Level restrictions)
Contact: Jochen Wauters; Asst. Park Manager - [email protected] / 03 442 8059
Cost: $15 - $25
Other: Group talks and activities can also be provided, please see ACTIVITY section. Café food not available for purchase onsite during Alert Level 2 – 4, please contact Jochen for more details.
RealNZ
Menu: Choose from breakfast menu and cabinet items in the onboard café on the TSS Earnslaw. High country morning or afternoon tea includes scones, cakes and slices freshly baked at the farm. The BBQ lunch menu offers seasonal dishes including salads, vegetables and a variety of succulent meats cooked on the wood-fired BBQ. Vegetarian options are available and there are delectable desserts to make room for too.
Best For: Breakfast or Lunch
Location: TSS Earnslaw, depart Steamer Wharf, Queenstown
Opening Hours: Sailings depart at 12pm, BBQ lunch and high-country tea served from 1pm
Contact: Fiona Boffy, National Sales Manager – [email protected] / 027 202 2361 / [email protected]
Cost:
- TSS Earnslaw + Farm Tour + Afternoon Tea: Child $25 / Adult $70 including Earnslaw sailing (upgrades to BBQ lunch available, please contact Fiona for details)
Other: Education rates valid from Feb 2022 onwards an d only valid during school term times. Please contact [email protected] for promotions during school holidays. Education rate ages: 0-18 for Child/Student rate and 18+ for Adult/Tutor/Teacher rate.
Accommodation And Talk Options
Lakeland Park Christian Camp
Accommodation Type: Bunk Beds, in 3 different blocks:
- Shotover Block is fully self-contained and sleeps up to 28
- Main Camp sleeps 74 – 130
- Self-contained units sleep up to 12
*No food options offered, all accommodation is self-catered
Location: 496 Peninsula Road, Kelvin Heights, Kelvin Peninsula, Queenstown, 9300
Contact: Lynette Weir; Manager - [email protected] / 03 442 8809 (management changing end of 2021)
Cost: Base rate of $24/night pp for groups of 16+. Groups of up to 15, pay a min. charge of $400/night for the Shotover Block. Bedding can be hired at $20pp, for the length of the stay. If main camp is booked and group numbers are less than 30, min. $600 charge applies
*Prices rising to $26.50/night pp in 2022
Other: Different groups may be onsite, but each group will have exclusive use of a kitchen. Transport from Kelvin Heights to Queenstown can be via water taxi or bus.
Nomads
Accommodation Type:
- 6 share dorm with ensuite
- 4 share dorm with ensuite
Location: 5/11 Church Street, Queenstown, 9300
Contact: James Oliver – 03 441 3992 / [email protected]
Cost: Approx. prices, based on season
- 6 share dorm with ensuite: $24/day Winter/Spring; $28/day Summer
- 4 share dorm with ensuite: $26/day Winter/Spring; $32/day Summer
Other: If students are under 18, they will have exclusive access to dorm rooms with ensuite bathrooms and there will be no sharing of bathroom/bedroom facilities with other guests. For students over 18, prices may be cheaper with shared facilities. The hostel has a communal kitchen, with dining room and common room attached, open from 7am - 10pm daily. There is also a pool table and sauna.
JUCY Snooze
Accommodation Type: JUCY pods are a private space in a shared room, that’s able to be completely enclosed.
- Family Pod Room $165.00 p/n, sleeps 8, everyone gets their own Pod
- Extra Pods $23.00 p/n sleeps 1
Location: 47 Camp Street, Queenstown, 9300
Contact: Ali Appelman; General Manager JUCY Snooze - [email protected] / 03 974 4029 / 021 920 880
Cost: Based on 8 sharing 1 family pod: $20.6/day
Other: Onsite compact kitchenette. JUCY Snooze also has a rooftop restaurant and social space - Miss Lucy's, which overlooks Queenstown's rooftops, Lake Whakatipu and the Remarkables mountain range. Groups can add a Breakfast butty and hot drink combo for $8pp, or a pizza and sides Lunch or Dinner option for $18pp, see FOOD section. Ali is free to give a talk to students, on a topic of your choice, relating to Accommodation sector